ÜLKER, M. Et Al. 2021. The role of culture on service failure perceptions and service recovery expectations in restaurants. Advances in Hospitality and Tourism Research , vol.9, no.2 , 390-417.

ÜLKER, M., Şahbaz, R. P., & Karamustafa, K., (2021). The role of culture on service failure perceptions and service recovery expectations in restaurants. Advances in Hospitality and Tourism Research , vol.9, no.2, 390-417.

ÜLKER, MUSTAFA, R. Pars Şahbaz, And Kurtuluş Karamustafa. "The role of culture on service failure perceptions and service recovery expectations in restaurants," Advances in Hospitality and Tourism Research , vol.9, no.2, 390-417, 2021

ÜLKER, MUSTAFA Et Al. "The role of culture on service failure perceptions and service recovery expectations in restaurants." Advances in Hospitality and Tourism Research , vol.9, no.2, pp.390-417, 2021

ÜLKER, M. Şahbaz, R. P. And Karamustafa, K. (2021) . "The role of culture on service failure perceptions and service recovery expectations in restaurants." Advances in Hospitality and Tourism Research , vol.9, no.2, pp.390-417.

@article{article, author={MUSTAFA ÜLKER Et Al. }, title={The role of culture on service failure perceptions and service recovery expectations in restaurants}, journal={Advances in Hospitality and Tourism Research}, year=2021, pages={390-417} }