Safeguarding Truth in Turmoil: A Study of the Turkish Government’s Strategic Deployment of Twitter during the February 6, 2023, Earthquakes Zor Zamanlarda Hakikati Koruma: 6 Şubat 2023 Depremleri Sırasında Türkiye Cumhuriyeti Hükümetinin Stratejik Twitter Kullanımı
Bilig, cilt.2024, sa.108, ss.51-82, 2024 (SSCI, Scopus, TRDizin)
- Yayın Türü: Makale / Tam Makale
- Cilt numarası: 2024 Sayı: 108
- Basım Tarihi: 2024
- Doi Numarası: 10.12995/bilig.10803
- Dergi Adı: Bilig
- Derginin Tarandığı İndeksler: Social Sciences Citation Index (SSCI), Scopus, International Bibliography of Social Sciences, Index Islamicus, Linguistic Bibliography, Linguistics & Language Behavior Abstracts, MLA - Modern Language Association Database, Political Science Complete, Sociological abstracts, Worldwide Political Science Abstracts, TR DİZİN (ULAKBİM)
- Sayfa Sayıları: ss.51-82
- Anahtar Kelimeler: Crisis communication, disinformation, earthquake, public diplomacy, social media, Türkiye
- Açık Arşiv Koleksiyonu: AVESİS Açık Erişim Koleksiyonu
- Ankara Hacı Bayram Veli Üniversitesi Adresli: Hayır
Özet
This article examines crisis communication and public diplomacy through social media, especially in the context of the earthquakes that occurred in Türkiye on February 6, 2023. The study under-scores the critical roles of accurate information dissemination, public trust cultivation, and disinformation prevention. Focusing on the experiences of leading government offices, particularly their Twitter responses, this research demonstrates the interconne-ctedness of crisis communication, digital diplomacy and central importance of strategic integration in the digital age. Using a dataset of 2,997 tweets from six government Twitter accounts, the MAXQDA 2020 analysis explores the dynamics of the relationship between Turkish public diplomacy, crisis communication, and social media, and offers insights into resilient communication frameworks in global governance. The effectiveness of the government’s communication efforts is evident in the strategic use of Twitter as a dynamic tool for real-time dissemination of information during crises, underlining the government’s proactive and responsive stance in crisis communication.