Research Information System
9th Turkish National Software Engineering Symposium, UYMS 2015, İzmir, Turkey, 9 - 11 September 2015, vol.1483, pp.770-781
In this research, it was mainly aimed to determine how some of the features of mobile operating systems (iOS and Android) are effective in order to promote the user satisfaction regarding users' views. In this context, certain fea-tures of iOS and Android, leaders in the smartphone market regarding operating systems, were compared and contrasted with respect to users' perceptions and evaluations. In the study, primarily, 26 key factors which are anticipated to be influencing concerning user satisfaction were determined, and an authentic and comprehensive questionnaire was developed to determine whether these factors are effective on the subject of user satisfaction, and if so, how effective they are. By using the developed questionnaire, data was collected from 513 people. Collected data was reviewed and evaluated regarding certain aspects, and the reliability of the questionnaire was checked. After this, by applying descriptive statistics, inferential statistics, and t-tests on the collected data, a number of im-portant and statistically significantly meaningful conclusions about the factors influencing the user satisfaction regarding mobile operating systems were drawn.